Advising Redesign which includes Faculty Mentoring. All Freshmen at GSC are assigned a professional advisor and faculty mentor. Advisors and faculty mentors work together to deploy touchpoints for each student.
KPIs:
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Gordon State College Key Success Indicators for the Redesigned Student Success Model |
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General Key Success Indicators |
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First-Year Retention Second Year Retention First-Term Retention Term GPA Cumulative GPA Average number of terms enrolled at GSC Average Credit Intensity Interaction of advising, academic support, block scheduling, faculty participation, NSO engagement |
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Student Success Activity |
Success Indicators |
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Advising |
# and % of first year students participating in 80% of touchpoints each term # of credits completed in 1st year % of First-Time Freshmen in 15 or more hours each term % of First-Time Freshmen who complete math and English in first 30 hours |
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Advisor Performance |
# and % of completed advising appointments and touchpoints (compared to expected) # of touchpoints/first year student # of touchpoints/second year student Effect of advising touchpoints by date, type, student level |
Current/most recent data (for each KPI):
For Fall 2023, we have not been able to consistently measure if students have officially participated in each touchpoint listed above. Advisors have been consistent with sending messages to students during the listed times but have not been consistent with reporting. The same is also true for our faculty mentors. We also have had inconsistent follow-up plans for early alert tracking. The percentage of faculty reporting early alerts have increased above 80%.
Time period/duration: 2023 going forward
Training for advisors in the SSC has continued and we have now filled all vacant positions.
We still have outstanding items that need to be completed: Advising handbook, scheduling handbook, and a website refresh) Our provost will help us with the first two items as it involves multiple departments
New IMPACTS implementation: Spring 2024 will bring about a new refresh on program maps for advisors and students to use
Working with our new IR hire to setup our data tracking for our KPIs
Work with enrollment services to assign advisors earlier.
SSC Advisors also supervise our Peer Tutors. There are plans to implement embedded tutoring Spring 2024 for high needs courses.
Challenges:
One challenge is data warehousing and access since we do not have an IR director.
Another challenge is personality conflicts between advising staff and faculty/administration.
Software or processes to help advising staff setup degree plans and lock them so that students only are allowed to register for courses that are on their degree plans. (College scheduler has this ability, Augusta University uses this tool). This would help with CPOS
New leadership and no communication about plans that are being made
No committee to discuss Momentum or Student Success on a consistent basis
Support Needed:
New data tools from the USG are very helpful—we would like to see more of that
